Service Contracts

service contracts

Dennison Service offer a range of service contracts. We understand that for many companies anything other than zero downtime is not an option. We know the financial impact and negative customer feedback that a critical breakdown can cause.  

It is a proven fact that preventative maintenance is one of the key factors in ensuring consistent productivity and equipment efficiency. If carried out at the manufacturer recommended intervals, preventative maintenance can avoid up to 75% of avoidable breakdowns.  ​

To help combat downtime and ensure your equipment runs smoothly and efficiently, we have devised a range of maintenance contracts to cover you for all eventualities. We offer four standard packages: Bronze, Silver, Gold and Platinum.  All of these can be customised to include features in line with your specific requirements. Our standard maintenance contracts have been designed to offer a level of cover to suit all budgets, whilst giving you the peace of mind that you have a responsive solution in place to cover preventative maintenance and breakdowns alike.  ​

In support of our contracts, we also offer a range of bolt on products such as Up Time Kits and a range of cleaning products, additives and lubricants designed specifically for the printing industry.  All these complimentary products are designed to ensure that you have instant access to parts and consumables, unique to your machine.  ​

Service Maintenance Contract Packages

We offer several large format printer maintenance packages to suit all needs (these can all be customised for your business needs):

Platinum – ideal for mission-critical systems

  • Under 8 hours response time
  • On call 24 hours per day, 7 days per week
  • Remote support options
  • No additional costs – fully inclusive of all parts, labour and UK travel expenses
  • Inc Preventative Maintenance Visits (PMV’s)

 Gold

  • 8 hours response time
  • Remote support options
  • On call Monday to Friday between 08:30 and 17:30
  • No additional costs – fully inclusive of all parts, labour and UK travel expenses
  • Preventative Maintenance Visits (PMV’s)

Silver – Best value (Most Popular)

  • 8 hours response time
  • On call Monday to Friday between 08:30 and 17:30
  • Inclusive of labour and UK travel expenses (parts charged separately)
  • Preventative Maintenance Visits (PMV’s)

Bronze

  • Bi-annual Preventative Maintenance Visits (PMV’s)
  • Discount on ad hoc rates
  • Bespoke service maintenance packages are also available. Contact us to create the ideal package for you.

Ad Hoc

  • Pay-as-you-go maintenance also available.

We support

  • Flatbed Inkjet Printers
  • Roll to Roll Inkjet Printers
  • Computer to Plate Systems
  • Conventional and Digital Presses
  • Flexo
  • Plate Making System
  • Pre-Press Equipment
  • Digital Enhancement Presses
  • Finishing Equipment
How can we help you?

Contact the Dennison Service team by calling +44 1924 431910 or submit your business enquiry online on our contact page.

“As a company we have worked hard to ensure that our Dennison Total Care range of services has something to cater for everyone. We offer a complete solution to customers of all sizes, giving them piece of mind that their equipment is covered by one of the best companies in the industry.”

Karen Wentworth
Sales Manager

Contact Us

To find out more about how we can support your print business, providing maintenance and service, talk to one of our experienced print service team today : Phone on +44 1924 431910 or complete a contact form here.

Looking for the best in class support for your wide format press? Call us on +44 1924 431910