Direct Technical Support

technical support

Our direct support delivers skilled engineers direct to the end user, often in conjunction with the manufacturer’s support. ​ We offer an economical and dependable technical support service for print equipment from a large range of manufacturers.  ​

Our direct customers take advantage of our experience when manufacturers do not offer them the level of support they require. We work on INCA, Agfa , Fuji, Screen, Heidelberg, G & J , HP inkjet & PWP, Scodix, AVT and associated complementary or ancillary equipment, finishing equipment, legacy products during standard working hours and out of hours.

Equipment breakdowns can be both disruptive and costly. Any loss of production can seriously impact customer satisfaction.  Using Dennison Service as your preferred technical support partner gives you the confidence that your equipment will be supported complimentary to the manufacturers cover. Our goal is to get you back up and running as quickly as possible, with a minimum of fuss and downtime

Why Choose Dennison for Technical Support

 

We guarantee:

  • Quick Response times to minimise downtime – on site within 24hours
  • Cost effective solution
  • Expert knowledge from experienced manufacturer trained engineers
  • Support for new out of warranty and legacy

Technical Support Services Offered

We offer worldwide support on an ad hoc or project basis.

Anything from supporting you and your incumbent dealer to switch consumables and recalibrate a CTP system, to a turnkey installation of a refurbished digital inkjet printer.

We offer technical support for a vast range of print related equipment, from emergency breakdowns to preventative maintenance, on-site and remote assistance. We have maintained numerous products for over 25 years from various manufacturers including but not exclusive to HP-Scitex, Inca Digital, Agfa, Fuji, Kodak, Screen, Heidelberg, G & J, Scodix,  Mimaki, Epson, Roland, Kornit to mention just a few.

If your problem needs an IT solution, our dedicated IT engineers can deliver a comprehensive hardware and software support program.

Contact Us

To find out more about how we can support your printing business, please talk to one of our experienced service team: Phone on +44 1924 431910 or complete our contact form here.

Services

  • Remote Support
  • Installations
  • Break/fix call outs
  • Preventative maintenance
  • Equipment relocating
  • Equipment refurbishments
  • Consultancy service
How can we help you?

Contact the Dennison Service team by calling +44 1924 431910 or submit your business enquiry online on our contact page.

“Dennison has over 25 years’ experience. We are fortunate to have worked along side all of the world major manufacturers, this has enabled us to attract and retain some the most, professional, highly trained field service technicians in the industry.”

Keith Mathews
Director

Looking for the best in class support for your wide format press? Call us on +44 1924 431910